Today we launched a new feature that is available to all Office365Mon customers. We call this feature “Geo Aware Alerts”, and it’s yet another way we help keep you aware of what’s happening in the Office 365 ecosystem. In this case, it’s rather like crowdsourcing Office 365 outage information. The way it works is, you can configure your Office365Mon subscription to alert you when other Office365Mon customers within a specific distance from your users start experiencing an outage. You get to define what that distance is and whether it’s measured in miles or kilometers. Then, you can go install our Distributed Probes agent in all of the different geographic locations where you have users. When you install the agent, it captures the physical location where it’s being installed.
Now, whenever another customer’s Distributed Probe agent detects an outage, if that agent is within that specific distance of one or more of your agents, you’ll get notified that an outage has started nearby. This can be important because Office 365 outages aren’t always the fault of Office 365. As we monitor Office 365 we see that sometimes they happen when there are regional Azure Active Directory issues, localized network or ISP issues, etc. Being aware of a local issue can help you keep in front of trouble before it becomes a bigger problem for your users, or worse yet, catches you unaware that there’s any problems going on at all. As you can see from the picture below, we already have customers with the Distributed Probe agent installed all over the world:
That’s all part of our motto at Office365Mon – Stay in the Know, and Stay in Control. Geo Aware Alerts are another way we help you do just that. To start using this feature, you can visit our site at https://www.office365mon.com and go to the Configure Office 365 Distributed Probes page at https://www.office365mon.com/Configure/OnPremProbes. From there you can configure when you want Geo Aware Alerts to fire, as well as download the Distributed Probes agent. If you’ve already installed the Distributed Probes agent you don’t need to get a new version to take advantage of this feature. However, you do need to run the Configuration utility for it again in each location where you’ve installed an agent. You don’t need to change anything – just clicking the Save button will capture your agent’s location information for the Geo Aware Alerts feature.
From Sunny Phoenix,
Steve
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